Quick and Complete

Roadrunner Markets refines its retail operations with the addition of a c-store prototype, a renewed commitment to foodservice and a firm emphasis on customer service. By John Lofstock, Editor. At a time when customers demand fast service, quality foods and convenient locations, Roadrunner Markets is pushing ahead with a retail strategy that would make even [...]

Carving Out a Sandwich Strategy

While branded and proprietary foodservice programs get a lot of attention at retail, prepared sandwiches have quietly—and profitably—filled a valuable niche for retailers. By Marilyn Odesser-Torpey, Associate Editor. Sandwiches and wraps are a $2.7 billion category and sales are expected to remain strong through 2014, according to a 2011 report from foodservice research and marketing [...]

Cultivating Loyal Customers

Savvy c-store operators are using loyalty programs to improve merchandise planning and forecasting to spur long-term growth. By Howard Riell, Associate Editor. Loyalty programs, when administered well, offer c-store retailers solid benefits—the ability to react to trends quickly, make more informed decisions, improve cost effectiveness and aid in merchandise planning and sales forecasting. “Loyalty programs [...]

Data Security Spurs Advancements In Loyalty

As loyalty programs evolve, ensuring customers that their private information is secure and being used appropriately is essential in gaining their trust. By Erin Rigik, Associate Editor. The secret to succeeding with a loyalty program in 2012 is to make sure you’re offering customers value on their terms, while also ensuring them that their information [...]

Dispelling the Myths of Tobacco Control

A response to the recent misleading “Deadly Alliance” report implicating convenience stores. By Seth A. Mailhot, Special Counsel, Sheppard Mullin Richter & Hampton LLP. This is the first of what will be a continuing series on the regulation of tobacco retailing. In future articles, I will address the U.S. Food and Drug Administration’s (FDA’s) regulation [...]

Servicing Customers in a Jiffy

Jiffy Trip is preparing to unveil a convenience store prototype in Oklahoma and has its sights set on acquisition opportunities. By Erin Rigik, Associate Editor Jiffy Trip is gearing up for a busy year. The 28-store chain  based in Enid, Okla. is scouring the market for acquisition targets to fulfill its lofty plans to grow [...]

  • New Products

  • Bone Free Ham

    Bone Free Ham

    Tyson Deli, a subsidiary of Tyson Foods  Inc. introduces both Russer and Wilson Ham Off [...]
  • Fruit Punch in a Box

    Fruit Punch in a Box

    CRYSTAL LIGHT promotes its new bag-in-box liquid concentrate lineup with CRYSTAL LIGHT Fruit Punch. Convenience [...]
  • Vending Organic Coffee

    Vending Organic Coffee

    Recent studies from the Harvard School of Public Health find that 54% of American adults [...]
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  • Other Recent Articles

  • Jacksons Food Stores Works With Acumera for Information Security

    Jacksons Food Stores Works With Acumera for Information Security

    Jackson’s Food Stores turns to Acumera for all of its network integration and management, says Patrick Abernathy. Meridian, Idaho-based Jacksons Food Stores Inc. chose Acumera to manage its network and connections with the chain’s 200 retail locations with more than 1,900 store systems. With Acumera, Jackson’s Food Stores will have more information security, connectivity and [...]

  • Breaking News: 7-Eleven Acquiring Open Pantry

    Breaking News: 7-Eleven Acquiring Open Pantry

    7-Eleven Inc. is in negotiations to acquire most of the Open Pantry Food Marts of Wisconsin chain, a move that would give the c-store behemoth with 6,800 stores across the U.S. a foothold in Wisconsin, where it currently has no stores, the Milwaukee-Wisconsin Journal Sentinel reported. 7-Eleven has reportedly applied for licenses for Open Pantry locations [...]

  • PCI SSC Introduces QIR Certification Program

    PCI SSC Introduces QIR Certification Program

    Council to provide training on secure installation of payment applications to support merchant PCI DSS compliance efforts. The PCI Security Standards Council (PCI SSC), a global, open industry standards body providing management of the Payment Card Industry Data Security Standard (PCI DSS), PIN Transaction Security (PTS) requirements and the Payment Application Data Security Standard (PA-DSS), [...]

  • Valero Brand Comes To Stations In Kentucky

    Valero Brand Comes To Stations In Kentucky

    Somerset-based Southern Petroleum converts 26 stores.  Motorists in north central and southeast Kentucky are seeing new teal-and-yellow signs going up at gasoline stations now that Valero has expanded its presence in the region under an agreement with Somerset, Ky.-based distributor Southern Petroleum, Inc. Twenty-six Southern Petroleum properties have undergone or soon will undergo conversions to [...]

  • Speedway and Costco Rank High On Services

    Speedway and Costco Rank High On Services

    American consumers rate Speedway, Costco, Walgreens and Target high in Harris Poll’s latest study. While some retailers have been challenged this year by the U.S. economy, some retail brands managed to keep business steady, partly due to their brand equity. The 2012 Harris Poll EquiTrend (EQ) study surveyed American consumers about brands across several retail [...]

  • Rutter’s Golf Outing Raises Money for Children’s Charities

    Rutter’s Golf Outing Raises Money for Children’s Charities

    Rutter’s 10th annual golf outing sets records by raising $110,000 to local Pennsylvania charities. Rutter’s raised more than $100,000 in its Rutter’s Children’s Charity golf outing, played May 7-8 at the Out Door Country Club in York, Pa. For the past 10 years, Rutter’s golf outing raised more than $800,000 for organizations whose work is [...]

  • Kroger Receives Black Pearl Award For Food Safety

    Kroger Receives Black Pearl Award For Food Safety

    “Every day, 339,000 associates work to ensure the safety of the food products manufactured in our plants and sold in our stores,” says Kroger spokesperson. The Kroger Co. has been named the 2012 recipient of the prestigious Black Pearl Award for advancing food safety and quality. The International Association for Food Protection (IAFP) names one [...]

  • Light Summer Teas

    Light Summer Teas

    The Community Coffee Co. debuts two new iced tea flavors for convenience store operators to sell in their stores. The Community Green Tea with Lemon is light and refreshing with naturally occurring antioxidants. The Community Skinny Sweet iced tea contains fewer calories than traditional sweet tea, and is made of orange pekoe and cut black [...]

  • Sandwich Cracker Snacks

    Sandwich Cracker Snacks

    General Mills introduces the Gardetto Sandwich Crackers to retailers in the convenience store industry. The new product is available in two flavors, Cheddar Bacon and Garlic Cream Cheese, and comes in a 1.3 oz package. The suggested retail price is $1.09. The crackers offer a strong taste that could be popular among adult consumers.   [...]

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