
Other issues from 2008
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BackRoom
Faith-Fueled and Furious Consumers turn to God, guns, gimmicks and more as they try to wish away high gas prices.
Editor's Memo
Fighting Through the Pain
Features
Technology Driving Safety and Cash Management From innovations in safes to new pan, tilt and zoom cameras, the front lines are as secure as ever.
Foodservice
Cooking up Surefire Profits First of three CSD Foodservice Webcasts laid out key ingredients for retailers looking to build profit-driving foodservice programs. Part II scheduled for July 10.
Front End
Hometown Convenience Singer’s Chevron in Walla Walla, Wash., has evolved from a repair shop to a thriving c-store by emphasizing a customer-first attitude.
Convenience Industry Study Outlined at All Candy Expo NACS, AWMA and NCA collaborate to identify opportunities in confections; Hershey and Eby-Brown help forge pioneering study.
7-Eleven Forging DSD Changes Largest convenience store chain urges more efficient distribution system, faster access to new products.
By the Numbers
Rising Star
Corralling the Customers Curtis Jared, President and CEO, Cody’s Convenience Stores, Springfield, MO.
2008 CSD Reader’s Choice
Health and Beauty Care: Health and Beauty Care: Health and Beauty Care: Health and Beauty Care: Competition Impacts HBC Sales Drug stores, supermarkets and mass merchandisers driving category sales with discount pricing and private-label brands.
2008 Sales Trend Handbook
The Customer: Wine Appetites and Beer Wallets As the economy stumbles, U.S. consumers squeeze retailers for better quality and better prices.
The Competition: Discretionary Spending Looms Large As the U.S. economy softens in 2008, retailers are scrambling to create programs that draw consumers looking for value, one-stop shopping and niche offerings.
Car Wash and Motor Fuels: Fueling Frustration The industry’s fuel sales increased to $408.9 billion, but credit card fees slashed profits.
Security and operations: Security and operations: Security and operations: Operating Costs Rise Across the Board Wages jump 11.3% per store, utilities nearly 10%.
Technology: Plural Platforms Top Priority Advances in technology also needed to reduce credit card fees and gain PCI compliance.
Branded Food: Fast Brands Build Business Think FIQE: fast, immediate, quick and easy.
Pizza: Old Tastes Trump New Trends C-store pizza programs aim to deliver value and variety, and strike a balance between novelty and normalcy.
Chicken: Poultry in Motion with Chicken in Top Spot Already the most versatile piece of the menu, chicken is chosen by consumers
DELI, BAKERY AND PREPARED FOODS: Fresh Remains Key For Customers Health concerns fueling changing eating patterns.
Hot Dispensed Beverages: Consumers on the Prowl for Premium Strong c-store coffee programs can expect to draw customers that are crunched for minutes and money, but crave value and variety.
Cold & Frozen dispensed beverages: Mixing it Up in Cold Dispensed The category’s flexibility is letting letting retailers mix new trends with longtime successes.
Cigarettes: Taxation Taking a Toll Industry’s gross profit shrinks, but states aren’t benefiting nearly as much as Native Americans and scofflaws.
Other Tobacco products: OTP On The Rise New products, innovative concepts and fresh flavors driving sales.
Candy, gum and mints: Candy Continues to be Dominant Chocolate, new products and line extensions spur category sales.
Salty And Meat Snacks: Healthy Trend in Snacks Sales New selling opportunities arise as the distinction between meal and snack occasions wanes.
Dairy, ice cream and frozen foods: Dairy Leads Private Label Herd Energy and sports drinks are likely to be the next big trend.
Prepaid: Targeting Niche Segments Debit card market remains underserved for “unbanked” and “underbanked” customers.
GROCERY: Sales Vary Widely More channel blurring occurring across all segments.
General Merchandise: Competition Impacting Novelty Movie promotions and NASCAR-branded merchandise drive optimism for a strong 2008.
Isotonics and Energy Drinks: Isotonics Maintain, Energy Drinks Soar C-store channel essential to beverage launches.
Alternative Energy (Shots and bars): Buying Energy by the Shot Sales poised to shoot higher as customers drive demand.
Carbonated Soft Drinks: Strong, But Losing Ground Energy drinks, bottled water and changing demographics quickly eroding market share.
Bottled Water: New Water Pours Forth Consumers crave functionality, new flavors.
Juices and teas: Fruit Drinks Flat, Teas Growing Consumers want health benefits from drinks.
Beer, Wine and adult beverages: Sub-Premium Beer Sales Rise Import wine share growing, capturing a more upscale convenience consumer.
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